Pipe repairs

I was surprised when I came on Google and saw bad reviews. But then usually people who are happy don't post, only the unhappy ones. We first found this company through Angie's list and are so happy we called them. They have been to our house 3 times and every time the work has been excellent! Last Sunday night as we were going to bed we heard the water running. Looking around we discovered the valve that feeds the water into the house was spurting water and looked like a water fountain. My husband had to go out at midnight and shut the water off at the main. Monday morning we called 5th Generation and when he came by Monday afternoon to assess the problem Sid was able to fix it on the spot. Aah, running water again! They charge reasonable rates, even coming out on Saturdays. Sid and Jerry are both master plumbers and Christie in the office is great! I trust them and will not call anyone else.

Our hot water heater failed at a really bad time. Sid showed up with the replacement water heater and had it installed in record time. It was a pretty tight space to work in, so we were appreciative that the work was able to be done so quickly and effortlessly. The area was cleaned up and put back together so that we didn't have to do anything after it was done. Very professional and friendly. Will have them do our bathroom remodel when we're ready.

We had an issue where the kitchen sink was backing up into our master bathroom tub even though they were far apart in the house. Being a handy guy, I tried snaking the kitchen from under the sink with my 15' snake but wasn't expecting it to fix it since the clog was likely closer to the bathroom. I also tried snaking the line from the bathroom but couldn't get the snake to go down the correct pipe. Due to limited time, I threw in the towel and decided to call a pro who likely had a long snake and possibly a camera if needed. My first call was to Bonney. They had overall great reviews. The scheduling person couldn't tell me how much it would cost to do a simple snake operation but it would be $49 just to show up plus whatever work the tech performs. Many reviews said this is where the surprise charges start racking up, oftentimes into the hundreds. This is when I hit Craigslist to find a plumber who is likely just as skilled, if not more skilled than the Bonney tech would be but without all the big company overhead. Sid, the owner of 5th Generation Plumbing, was one of the guys I contacted. He called me back pretty quickly and said he could come the next day between 11-12 and gave me a quote for snaking. I checked his license on the CSLB site as well as read some reviews. This made me a bit nervous because there were quite a few negative ones. Most of the negative reviews were not related to the quality of work but were related to scheduling. This is quite common with tradespeople and is somewhat understandable as some jobs simply take much longer than estimated. I just wish they would communicate these situations with the next customers a bit better. The next day, Sid called at 11:45 and said they were running about 20-30 minutes late. +1 for good communication. He showed up and quickly cleared my drain and tested the two problem drains. His charge was exactly what he quoted on the phone. I will not hesitate to recommend him to anyone I know who needs a plumber.

I called on Christmas and he answered and was able to come out immediately the next day. The technicians were on time and worked quickly to solve my problem. They were professional and clean, I Highly recommend.

When a lady needs her plumbing serviced I know who to call. Sid is a master plumber. Ladies for all of your plumbing needs call Sid at 5G plumbing. He gets the job done when my husband is too busy.

Great experience. He knows the job well. Fair cost.